Hey there! If you just mailed a package, stood in line at the post office, or had a letter delivered, USPS actually wants to hear from you and they make it super easy. But heads up: there’s a fake site floating around called “postalexperience tracking.com/pos” that has nothing to do with the U.S. Postal Service. It’s a total scam trying to steal your info. Let’s make sure you use the real one and stay safe!
Why Your Opinion Actually Matters to USPS
The Postal Service reads every single survey response. Your 5-minute review helps decide things like shorter lines, friendlier counters, and better tracking updates. No gift cards or cash prizes are offered (that’s how you spot the fakes), but you’re directly making the post office better for everyone including your future self!
How to Find the Legitimate USPS Survey
- Check your receipt! Many USPS receipts now print a short invitation on the bottom with a web address or QR code.
- Look for emails from postalexperience@inmoment.com that’s USPS’s official survey partner.
- Or start safe at the official page: usps.com → search “Customer Experience Survey” or go straight to faq.usps.com and look under “Surveys.”
You’ll just need the date, time, and location from your visit (or the ZIP code where you mailed something). Takes about 5–7 minutes tops.
Step-by-Step: Doing the Survey the Right Way
- Grab your receipt or open the official email invite.
- Click the link (it’ll go to a site that says “InMoment” or clearly shows the USPS logo).
- Punch in the details printed on your receipt.
- Rate how everything went was the clerk awesome? Was the line crazy long? Be honest!
- Add any extra comments (this is where the magic happens they really read these).
- Hit submit and you’re done. You’ll get a quick “thank you” screen that’s it!
Track Your Packages the Safe Way While You’re At It
After you finish the survey, head straight to the real tracking page: tools.usps.com/go/TrackConfirmAction_input Just type your tracking number no weird third-party sites needed. Pro tip: sign up for Informed Delivery (it’s free) and get photos of tomorrow’s mail before it even hits your mailbox!
Red Flags = Run Away!
- Any site that isn’t usps.com or inmoment.com → nope.
- Promises of $100 gift cards, iPads, or sweepstakes → instant scam.
- Asks for your full credit card, Social Security number, or password → never okay.
Need Real Help?
- Call 1-800-ASK-USPS (1-800-275-8777) real humans, super nice.
- Technical survey problems? Email postalexperience@inmoment.com
- Spot a fake site? Forward it to spam@uspis.gov you’re helping everyone!
Taking two minutes to fill out the real survey is like leaving a Yelp review, except it actually reaches the people who can fix things. Plus, you get that warm fuzzy feeling of making the post office a little less chaotic next time.
So go ahead grab that receipt, use the official link, share your thoughts, and track your packages with peace of mind. The real USPS thanks you… and so do the rest of us waiting in line!